Dutch mail.......

Well, i am wondering what is wrong with the Dutch mail company.
I received a mail from a new swap friend and she hasn't received my swap yet wich was send last week.
It should be there now but it must be lost . This is the 2nd time this happened, the last time with a small parcel and now with a swap.
I filled in a complaint form so i hope they can do something about it.
I simply can not send every swap registered because that would cost a fortune and than i better can stop swapping. And i don't want that.

I just had to get this off my chest, i will update later.

Hugs jolanda